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We understand there is certain information you don’t want to share with everyone. And we are just as concerned about safeguarding the information you provide to us. That is why we have adopted this Privacy Policy. We value the trust you have placed in us and are committed to earning and maintaining your confidence.
This Privacy Policy describes the kinds of information we collect, how we use that information and the limited circumstances under which we will share it.
We will collect information about you that we reasonably believe will be necessary or useful in processing or administering products or services that you have requested from us. We will also collect information in order to notify you about products, services and other opportunities we think will be of interest to you.
Our site uses an online application form for visitors to request information, products, and services. Financial information that is collected is used to check the visitor's qualifications. Unique identifiers (such as social security number) are collected from Web site visitors to verify the visitor's identity and to complete the preliminary screening process.
When a visitor submits an online form as pre-qualification, short or long form application. The visitor's IP address and Internet host name are recorded with the visitor's information. This extra data is used to help confirm the identity of the user.
Once a visitor's online application has been reviewed, the visitor may choose to apply for approval. Transmission of information through our online application form is protected from interception (Click About security to learn more). When you apply we may ask for additional information via e-mail, telephone, and facsimile or with a face-to-face interview to complete the residential loan application.
We work hard to ensure your information is as accurate, current and complete as possible. If you ever find that our records are inaccurate or not current, please contact us at the telephone number on your account statement. If the record is within our control, we will correct any inaccurate or incomplete information.
Access to our systems containing nonpublic personal information is only provided to those employees and agents whom we determine need it for the purpose of providing products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
There are times when we will share a portion of your nonpublic personal information with our affiliated companies that either currently exist or that we may create or acquire in the future. However, we will only do so in order to provide you with superior service, inform you of product and service opportunities that may be of interest to you,
improve and develop our products and services, or perform other business functions.
Affiliated companies may be any of the following:
Financial services providers, such as consumer lending and mortgage banking companies, insurance agencies, securities brokerage firms, trust companies, and companies that provide settlement services, such as title agencies, escrow companies, and appraisal firms.
We may disclose all of the information we collect (described in Information Collection, above) to our affiliates. The types of information we may share with our affiliates include (i) identifying information, such as your name, address and social security number (we call this Identifying Information), (ii) information about our experiences and transactions with you, such as your investment history, loan balance and/or payment history (we call this Experience Information?), and (iii) information about you or the products or services you obtain from us other than Identifying Information or Experience Information, such as information we receive from your applications and information from consumer reporting agencies (we call this Other Information?). You are given the choice of restricting our sharing of certain information about you with our affiliates by calling the toll free number listed below or by sending your instructions to us at the address provided below.
We will continue to treat the information we have with the same level of confidentiality.
We appreciate your business and want you to understand our commitment to maintaining the privacy of your personal information, as expressed in this Privacy Policy.
We restrict access to your nonpublic personal information to those employees and service providers who have a business need to know that information to provide products and services to you. Our employees are bound by a code of conduct and ethics, and are educated on the importance of confidentiality and customer privacy. We maintain, and we require our service providers to agree to maintain, physical, electronic and procedural safeguards that comply with federal standards to protect your nonpublic personal information.
If you have any questions or concerns about this notice or the privacy of your nonpublic personal information generally, please contact us at 714-766-6488.
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